Retail and E-Commerce

The retail industry in India contributes over 10% to India's GDP and employs around 8% of the workforce (35+ million). The future of retail indicates the creation of 25 million new jobs by 2030. The sector is rapidly expanding, not only in major cities but also in smaller ones, driven by factors like robust economic growth, changing demographics, increased disposable income, urbanization, and evolving consumer preferences, boosting the organized retail market in the country.

Simultaneously, India's consumer digital economy is on a trajectory to reach a staggering US$ 1 trillion by 2030, escalating from its 2020 figure of US$ 537.5 billion. This remarkable growth is propelled by the widespread adoption of e-commerce platforms in India, marking a significant shift in consumer behavior.

At TeamLease, we recognize the challenges businesses face in the retail sector, particularly in addressing attrition and sustaining productivity in a rapidly evolving digital landscape. Our commitment lies in providing comprehensive workforce solutions to empower our clients to overcome these challenges seamlessly.

Our success stems from the implementation of tailored sourcing programs designed to meet the unique needs of our clients. These programs have consistently yielded favourable results, bolstering our clients' top lines and enabling them to achieve their business goals and functions efficiently and precisely.

Industry Overview

Improved Online Infrastructure and Internet Connectivity Begets a Digitally Empowered Country

E-commerce has transformed the way retail and distribution industries work. Much of this growth is facilitated by an increase in internet and smartphone penetration across the country. Most research estimates that India is likely to cross 650 million internet users by 2023. This is further fortified by government campaigns such as the Digital India, an initiative by the government to make the country digitally empowered.

Examples Of Our Work

Delivering Expert Field Sales Force Management for Retail Giant

Compensation Optimization for a Large manufacturer of Home Appliances

End to End Management of TL Associates for Arcolab

Smooth Transition and Streamlined Operations for a Leading Milk Producer

In The Media

This festival season – roughly from Onam to Diwali – is expected to breach the 700,000 mark in creation of new gig jobs. That is 75 per cent more than the 400,000 in last year’s…

TeamLease Services Limited

Business Standard, September 12, 2023

Good hiring from banking, FMCG, telecom. The PLI initiative has improved manufacturing opportunities. IT jobs may take time to get.

Kartik Narayan

CEO - Staffing

ZEE5, August 5, 2023

There are tailwinds for FMCG and retail with rise in rural consumption and easing of inflation driving the need, thus prompting the ecommerce and logistics companies to boost their last mile manpower.

Balasubramanian A

VP & Business Head

The Economic Times, July 31, 2023

After implementing the GAPS model, many companies have witnessed their attrition rate drop from 8% to 2%, which is remarkable.

Balasubramanian A

VP & Business Head

Economic Times, July 18, 2023